| Have a question or comment? Please feel free to write to us and we will make every effort to get back to you as soon as possible. |
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| For complex questions, fill the form below to contact Customer Care: |
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For quick answers to common questions, select a help topic below:
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For a quick answer, click on a question below:
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| I am unable to sign in / I forgot my username and password. |
| If you are unable to sign in, you can request your username and / or password and we will send it to your email inbox. To request your username, click here.
You can request your password here. |
| What are the membership options / fee? |
| For information regarding PaperIndex membership, please visit our membership options
page. |
| How do I list my company? |
Listing your company on PaperIndex is quick and easy. Please follow the steps below to list your company:
Step 1. Visit our membership
options page and select a membership type.
Step 2. After your selection, you will be asked to provide basic information about you and your company. If you have choosen to become a Platimum or Gold member, you will be asked to make payment.
Step 3. After completing the above steps, you will need to verify your email. Once you verify your email, your company details will be sent to our approval staff for review and upon approval, your company profile will be published on PaperIndex. |
| How do I send my inquiry to mulitple suppliers at a time? |
Sending your inquiry to several suppliers at a time is easy. Follow the steps below to send your inquiry to multiple
suppliers:
Step 1. Browse our selling leads or
directory section.
Step 2. Select the suppliers you want to send inquiry to and click 'Add to Inquiry Basket' button.
Step 3. Once you are done, open the Inquiry Basket to review your selection.
Step 4. In Inquiry Basket, click on 'Send to selected suppliers' button to send your inquiry to selected suppliers. You can also send your inquiry to all suppliers in the Basket by clicking on 'Send to all' button.
Step 5. Fill the inquiry form and click 'Send' button. Your inquiry will be sent to suppliers directly. |
| I am unable to upload video / audio files. What should I do? |
Uploading large size files
such as video and audio depends on your Internet connection speed. If you are using a dial-up connecting, uploading files will take longer and you may get disconnected
frequently. Please try to upload again. If you are unable to upload the files, please send your CD/DVD at the following address and we will upload the files to your company profile.
Address: PaperIndex (India) Private Limited
4BC - 317, 4B Cross 4 Main,
East of NGEF, Kasturinagar
Bangalore 560016
Karnataka,
India |
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| If your question is not listed above, please browse our FAQs section for more topics. |
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We would love to receive one!
Our addresses are: |
PaperIndex (India) Private Ltd.
4BC - 317, 4B Cross 4 Main
East of NGEF, Kasturinagar
Bangalore 560016
Karnataka,
India |
Representative, North America
1415 NE 52nd Street# 306
Seattle, WA 98105
USA |
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